Cancellation & Modification Policy

One-Time Orders

  • Before Thursday 11:59 PM: Full refund available for cancellations
  • After Thursday 11:59 PM: Orders cannot be cancelled as preparation has begun
  • Modification Window: Changes to delivery/pickup times accepted until Thursday 11:59 PM
  • Refund Processing: 5-7 business days to original payment method
  • Pause Subscription: Pause upcoming deliveries anytime before Thursday 11:59 PM
  • Skip Weeks: Skip individual weeks without cancelling subscription (must request by Thursday)
  • Cancel Subscription: No penalties or fees, cancel anytime with immediate effect
  • Subscription Changes: Modify delivery preferences, payment methods, or contact information anytime through your account
  • Billing: Subscribers charged automatically each Monday for that week's meal
  1. Log into your account at mostlygreensco.com
  2. Navigate to "My Orders" or "My Subscription"
  3. Select cancellation or modification option
  4. Confirm via email confirmation

Last Updated: Oct 2025